No. All you need to do is dial our landline access number starting with 020 number and PRESS 1 to top-up by £5. Alternatively, you can send a text message starting with the keyword (4-9 characters keyword which you can find in our adverts in newspapers, radio etc) to 81616. You will then receive a text message from us confirming that your mobile phone has been charged with £5, and your Auracall T-Talk account has been credited with £5.
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Fed up of spending hundreds of pounds on international phone calls?
We were once in the same position. Whether it's essential contact with family or friends abroad, or even just a chat, it seemed ridiculous that normal calling costs, from mobile phones and landlines, were so prohibitive. The prospect of a huge monthly bill meant that it never used to be able to have a comfortable chat with friends abroad, and the quality of calling cards and Internet calls was too low for business use.
Call The World from less than 0.5p/min*
Forget about conventional calling cards! Buy our virtual phone card and use your credit to call abroad from your mobile from less than 0.5p a minute or send a text abroad from 5p per SMS. T-Talk is a virtual phone card with no expiry date and an 020 access number... Excellent choice for both contract and PAYG users!
Call from a mobile: 020 8497 3476
How to top-up
Dial 020 8497 3476 and PRESS 1 for your £5 calling credit. Alternatively, text DIALOG to 81616. You will receive a SMS confirmation from us after we successfully charge your mobile.
To make international calls
Dial 020 8497 3476 & destination no. (e.g. 0048 XXXXXX ) & # key for faster connection.
WAIT TO BE CONNECTED.
Type your SMS starting with the international mobile number (e.g. 48 XXXX Hello…) and send to 07797 807 377. Click here for full rates and countries availability.
To call from PolandCheap calls from Poland! Call 020 8497 4698 to find out how!
Call from a landline: 00844862347
How to use
Simply dial 00844862347, wait for the prompt, then dial your destination no. (e.g. 00 48 XXXXXX) followed by the # key.
FAQs
Auracall
T-Talk
Do I need to open an account or pre-register?
I now have my Auracall T-Talk credit. How do I dial an international number?
First dial your access number which you received in the confirmation text message, for example 0208 497 3000, followed by your destination number. Please wait to be connected or press #.
How much will a call cost to the 020 access number?
The cost of a call to the landline access number will be charged at your network’s standard rate to a landline or may be used as part of your monthly inclusive minutes.
Why do I need to press the # button?
Dialling # after the international number lets our system know that you have finished dialling, and will increase the speed of connection. If you forget to press # you will still be connected. Do not press the green button (or the dial button on your keypad) after dialling your international number.
Are the rates the same at any time of the day?
Yes, Auracall T-Talk cheap international call prices are the same at any time and on any network.
Is there a daily charge, expiry date or connection fee?
There are no daily charges or expiry date on Auracall T-Talk. There is a one off connection fee of 0.5p to 20p, depending on destination. We may remove your calling credit if there are no calls or top-ups being made in six consecutive months.
Can I use my Auracall T-Talk international calling credit from a landline or another mobile phone?
Yes. Please call our support line on 084 4545 3555 (Mon-Fri, 9.30am to 5.30pm) to obtain your pin. From October 2008 onwards, all new users should receive their pin automatically after their first top-up. Please note that it is your responsibility to keep this pin safe.
Can I deactivate my pin?
Yes. Please call our support line on 084 4545 3555 (Mon-Fri, 9.30am to 5.30pm).
What is the access number to access Auracall T-Talk international calling credit from a landline or another mobile phone?
You can use either 0208 497 3001 (English language) or 0208 497 3030 (Polish language). Then enter your pin followed by your international destination number followed by # for faster connection.
What will happen when my Auracall T-Talk calling credit is running low when I am using the pin from another phone?
Your main mobile account which you first use to topped-up with us will be automatically top-up by £5. You will receive a SMS notification on the main mobile account informing you of the charge.
Can I call mobile phones in another country?
Yes. You can use your Auracall T-Talk account to make cheap international call to landlines and mobiles in any country in the world. Just dial your access number followed by your full international destination number. Please check rates on our website.
I am having problems dialling certain destination numbers. Who should I contact?
Please call our customer services on 084 4545 3555 Monday – Friday from 9.30 am to 5.30 pm.
I have been charged the full international rate on my bill instead of the low cost Auracall rate. What should I do?
If you have been charged the full international rate and your international calls are showing on your telephone bill, it means that your calls are being routed via your mobile operator and not via us. This could happen if you have unconsciously press the green button (or the dial button) again after entering your international number. If you press the green (or dial) button twice (i.e. once after our access number and again after the international number), your mobile will disconnect you from your initial call to our 020 access number and connect you directly abroad via your mobile network. To prevent this from happening, you should bar international calling on your mobile.
What is automatic top-up?
Auracall T-Talk automatic top-up is an option that allows you to update your account credit automatically when your credit runs low. You will hear a warning message 30 seconds before the automatic top-up takes place. You can either hang up and top-up your account manually or continue talking on the phone. If you choose to stay on the line when your credit is low, your mobile will be automatically charged £5. At the same time your Auracall T-Talk account will be credited with £5. You will also receive a text message confirming that your mobile has been charged.
I have not received a confirmation message. Was my mobile charged?
No. The confirmation message is proof that you have been charged. If you have not received this message we were not able to charge you. This could mean that you do not have sufficient credit on your mobile or there are network delays. If you have any questions please call our customer services on 0844 545 3555 Monday – Friday from 9.30 am to 5.30 pm.
I have PRESS 1 many times or sent lots of messages to 81616 to top-up my account but none of them work. What should I do?
If you are sending a text, please check that you sent the correct keyword to the correct number. You should also make sure that your mobile phone SMS inbox has not exceeded its limit. Otherwise, try switching off and then switching on your handset and send the message again. You should also avoid pressing 1 too many times as it may confuse the system. If you are a pay as you go user you need to have a minimum of £5.20 on your account. If all of these failed, you should contact your mobile network operator as your phone may be locked from access to Premium Rate SMS. If you have any questions please call our customer services on 0844 545 3555 Monday – Friday from 9.30 am to 5.30 pm.
I have PRESS 1 many times or sent lots of messages but I would like to be charged only once.
Please do not PRESS 1 more than once or send more than one text message every three hours. Top-up request and text messages older than 4 hours will not be charged. Your mobile can be charged only twice per day.
I blocked my account by sending STOP. What should I do now?
If you send a text message with the keyword STOP to 81616, you are placed on a black list. You will not be able to automatically top-up your cheap international call account or receive any updates/messages from us but you can use all of your remaining credit. To gain access to our automatic top-up services and to receive updates from us, text START to 81616. To top-up your cheap international call account manually, PRESS 1 when dialling our access number or send a text request to us with keyword to 81616. You will receive a confirmation message of your request to top-up.
How can I switch off the automatic top-up when I buy online?
You can switch off the automatic top-up option when you buy online anytime by emailing us from this website stating your full name and your mobile number. Our customer service advisor will call you back to confirm the automatic top-up option has been switched off. You can reactivate this option by writing to us again. Please note that we will attempt to charge your mobile via £5 reverse SMS billing and you need to text AUTOOFF to 81616 to deactivate this option.
I have stopped my automatic top-up by sending AUTOOFF to 81616. I would like to activate this option again. What should I do?
You can activate automatic top-up by texting STARTAUTO to 81616. You can deactivate auto top-up later on by texting AUTOOFF to 81616.
Terms & conditions Auracall Classic
All prices are per minute & include VAT. Calls billed per minute. Minimum call charge 8p by BT. Cost of calls from non BT operators & mobiles may vary. Check with your operator. Charges apply from the moment of connection to the service.
Auracall T-Talk
All prices are per minute & include VAT. Calls to the 01 or 02 number cost mobile standard rate to a landline or may be used as part of inclusive minutes. Please check with your network operator. Connection fee varies between 1.5p and 20p, depending on the destination. To avoid auto top-up, hang up within 30 seconds of the warning. To stop auto top-up in future, text AUTOOFF to 81616 (standard SMS rate). Credit will expire if there are no top-up or usage within the first six months of top-up. Charges apply from the moment of connection to the service. Calls charged per minute.
Auracall T-Text
Cost per SMS as stated on our website plus standard SMS rate or may be used as part of your bundled SMSs, except T-Mobile which may cost more. Enter the international mobile number correctly at the start of your message, which should be no more than 160 characters (including the destination number and spaces). We will charge you the advertised SMS cost only, but your network operator may charge you at your standard UK SMS rate and they may also charge you again for excess characters. Disclaimer: If you receive SMS confirmation it means we have received it – we cannot confirm or guarantee delivery to the destination.
General
Ask bill payer`s permission. Prices are subject to change without prior notice. Information may be used for future marketing and updating purposes by Auracall and other selected companies and affiliates. You can opt out at anytime by texting STOP to 81616. This service is provided by Auracall Ltd, Britannia House, 960 High Road, London, N12 9RY.
Customer support
Our Customer Service Team will be more than happy to answer any questions you may have regarding any aspect of our services or to offer technical support. Our working hours are Monday to Friday, between 9.30am to 5.30pm.
To help improve our service to you, please always quote your Name, Address, Telephone Number and Subject of your enquiry.
If you would like a refund, please make sure you make your claim within 72 hours from when you experience any issues with our services. Unfortunately, we will be unable to assist with any technical issues which occur more than 72 hours, unless it is an ongoing issue.
We aim to reply to all enquiries and complaints within 24 hours during working days.
WE ARE HERE TO HELP! Call us on 084 4545 3555 or send us an email via contact form if you ever need one!
About this site
This site is provided by Partner / Agent program of AURACALL - Cheap international calls, good quality connection.
Auracall was established in 2001 and exists today as a successful company offering a variety of telecommunication and data services for residential and business customers. In mid-2007, Auracall was acquired by Xfone Inc group after exceeding its growth expectations. Xfone Inc is a US public company with revenues in excess of $100M and operations in UK, USA and Israel.
Auracall offers easy to use, good quality cheap international call services to over 300 destinations throughout the world, 24 hours a day, 7 days a week.
There are no hidden charges with Auracall. We at Auracall believe that it should not cost the earth for you to make calls abroad. Our cheap international calls start from 0.5p a minute whilst the cost of texting abroad starts from as low as 5p per SMS with T-Text!
Whether you are calling India, Pakistan, China, Brazil or Poland, our competitive cheap international call rates, combined with good quality connection, will please almost everyone.
WHY PAY MORE when you can now talk for longer at a fraction of a penny?
You can also indulge your company in the latest low cost SMS and IVR facilities. From queuing systems to text and picture messaging to direct response and sales promotions, our innovative low cost SMS marketing facilities will provide your company with instant and personal communication with your clients!
CHECK OUT our cheap international calls and business products NOW!
In order to keep our prices so low, we do not have an expensive call centre. Any questions you may call us on our support line on 084 4545 3555 9:30am – 5pm UK time.
Cheap international calls - Talking is Cheap from only 0.5p/min!
Auracall makes really cheap international calls possible with its innovative calling mechanism from landlines and mobiles! Pakistan, India, China, Malaysia, Israel, Hong Kong, Brasil, Portugal, Spain, Ireland – We try our best to provide the best and cheapest international calls solutions! No more calling cards, no more shocking hidden charges. Our cheap international call services are instant, no contract and the same rates apply 24/7. Auracall, always giving you more LLL for your money! Don’t forget our mobile marketing packages – bulk SMS, IVR queuing system, conference calling, fax to email, CPS….just give us a ring!!!, Auracall provides cheap international calls from 0.5p/min from both landlines and mobiles. Our low cost international calls come with a reliable connection and at competitive rates.
Whether you are a calling card or VOIP fanatic, you will find our cheap international call one of the most reliable in the market, with no hidden charges or expiry dates.
Call cheap to India, Pakistan, China, USA or Japan at our cheap international calling rates or visit our website to find out how you can get free international calls!
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